Description of processing

The following is a broad description of the way this organisation/data controller processes personal information.

To understand how your own personal information is processed you may need to refer to any personal communications you have received, check any privacy notices the organisation has provided or contact the organisation to ask about your personal circumstances.

Reasons/purposes for processing information

We process personal information to enable us to buy, sell, promote and advertise our products and services; maintain our own accounts and records; support and manage our employees.

Type/classes of information processed

We process information relevant to the above reasons/purposes. We hold your name, address, email address, telephone number and purchase history.  We do not store debit or credit card details made from orders on our website.  Customers calling at our premises or telephoning orders and paying by credit or debit card will have the merchant receipt stored for a time specified by the HMRC.

We collect data from you when you order from our website, over the phone, or in person at our premises.  We need your address for delivery purposes and your telephone number in case we have a query with your order.  Your email address is used to confirm your order and let you know when your order has been dispatched.

We retain your order history to ensure repeat orders are processed accurately and preserve past preferences, and to enable you to view your order history on your account.

Who the information is processed about :

We process personal information about:




Who the information may be shared with

We do not share your data with anyone apart from Couriers to enable delivery.

We may be required to share the personal information we process with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons. Where necessary or required we share information with:




family, associates and representatives of the person whose personal data we are processing


police forces and security organisations